1. Introduction

Brokerli Housing (“Brokerli,” “we,” “us,” or “our”) is committed to respecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your data when you interact with our website or submit your contact information.

2. Information We Collect

We collect information that you voluntarily provide through our contact forms or communication channels. This may include:

• Full name
• Email address
• Phone number (optional)
• City or preferred location
• Whether you have a case manager
• Case manager name and organization (optional)
• Any message or details you choose to provide

3. How We Use Your Information

We use the information you submit for the following purposes:

• Coordinating potential housing placements
• Communicating with your case manager (with your permission)
• Sending housing availability updates
• Improving our program and property network
• Responding to questions or requests

We do not use your information for marketing unrelated to Brokerli Housing.

4. How Your Information Is Shared

Your information is shared only when necessary to help facilitate housing coordination. This may include:

• Your case manager, if you list one
• Property owners who may have available rooms

We do notsell, broker, or distribute your personal data to advertisers or unrelated third parties.

5. Not a Government Agency

Brokerli is a private housing coordination service. We do not access or store government benefit records or determine eligibility for VA, HUD-VASH, or SSVF programs.

6. Data Security

We take reasonable steps to protect your information from unauthorized access or misuse. However, no digital system can guarantee complete security, and we cannot be held responsible for breaches outside our control.

7. Your Rights

You may request the following at any time:

• To update your information
• To have us delete your information
• To withdraw permission for us to contact your case manager
• To opt out of future communication

Requests can be submitted to: support@brokerli.co

8. Data Retention

We retain submitted information only as long as needed for housing coordination or compliance with legal obligations.

9. Changes to This Policy

We may update this Privacy Policy at any time. Continued use of the website after changes are posted constitutes acceptance of the updated policy.